Our goal is to ensure you've got the latest updates, stability and the best experience possible when using FreightExchange. We aim to provide a first class level of service and support from us and our carrier partners.
We perform scheduled maintenance to improve our system's performance and reliability and we release new features to enhance the experience for our customers. During these times, some services may be temporarily unavailable. We apologize for any inconvenience and appreciate your patience. For FreightExchange platform, please see the table below and check back later for updates on the progress of our maintenance.
For Carrier outages and service delays, visit our website at: https://www.freightexchange.com.au/service-delays/.
| Date | Details of FEX maintenance period | Status |
| 20 Jan 2025 | Exciting new features are being rolled out to our customers tonight from 9:00pm AEDT. We expect the system maintenance period to be for up to 2 hours. | Scheduled |
| 30 Nov 2024 | We’re performing scheduled system maintenance on Saturday 30 November 2024, from 8:30 PM to 10:30 PM AEST. | Complete |
During our maintenance periods, there may be temporary interruptions in service. We apologize for any inconvenience and thank you for your patience as we work to improve your experience.
If you require support please email [email protected]
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