Freight Pickup and Delivery Options

FreightExchange offers pick-ups and deliveries at various locations with the help of our partner carriers.  It's important to choose the correct location type to ensure accurate pricing and avoid any disputes or additional charges.

Here are the different location types and their descriptions:

1. Factory/Warehouse: This location type is for business and commercial premises such as company buildings or third-party warehouses. If you are picking up or delivering goods from/to a business location, this is the appropriate option to choose.

2. Carrier Depot: Select this location type if you plan to drop off the freight at the nearest carrier depot or have the receiver collect the goods from the nearest carrier depot. This is useful when the sender or receiver prefers to handle the goods directly at the carrier's depot.

3. Residential: This location type is for deliveries to houses or home addresses. If a business operates from a residential address, it should still be declared as residential. Additionally, if you are delivering to a construction site in a residential area, it should also be declared as residential. Some carriers may charge additional fees for residential deliveries.  According to the carriers, residential locations are based on Australian zoning standards.

It's important to note that the carrier may impose additional post charges if the location type is declared incorrectly at the time of booking. Therefore, selecting the correct location type is crucial to ensure accurate pricing and avoid any disputes or additional fees.

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