| FreightExchange Term | Definition | Also known as (AKA) |
| Label(s) | The small labels that are attached to your items with the delivery address details, barcodes and other information required for shipping. | Barcoded labels |
| Booking Number | FreightExchange unique identifier, created for every quote and consignment. | FreightExchange Tracking ID
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| Consignment Note | A document that carriers use to match items to a pick-up and delivery location. | shipping documents |
| Item(s) | Things people are shipping. | Pallets, containers, boxes, goods etc |
| Shipping | The process of getting goods from one location to another | Freight, cargo, air freight |
| Labels | Documents provided by carriers that enable tracking. | shipping documents |
| Pick-Up | When carriers collect items from the pick-up location | Collection |
| Pick-Up Location | Information on where the items are at the address where items are picked-up | Collection Address |
| Sender | The person at the pick-up location who is sending the items | |
| Receiver | The person at the delivery location who is sending the items | |
| Delivery | When carriers drop-off items at the delivery lcoation | Drop-off |
| Delivery Location | Information on where the items are at the address where items are picked-up | |
| Delivery Address | The postal address where items are to be delivere | |
| Pick-Up Address | The postal address where items are to be picked-up | |
| Commercial Invoice | The document required on all import/export | Customs Clearance Form
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| Customer | The person who pays for the shipping |
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| Invoice | A tax invoice issued for the freight movement
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| Pallet | An item that is packed and wrapped and ready for shipping. | A pallet can refer to a timber platform used to consolidate multiple items in bulk.
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| Box/Carton | Used to ship small items can can refer to to a cardboard box, carton or satchel |
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| Carrier | A company that owns trucks, trains, ships, plans | Truckie, Subbie, Owner Driver, Supplier |
| Shipper | A customer | |