FreightExchange allows you to personalize the tracking page, allowing you to offer branded tracking experiences to your customers. This feature enhances the customer experience by maintaining your company's brand identity throughout the shipping and delivery process.

Overview

To set up branded tracking on your FreightExchange account, follow these steps:

1. Login to your account 
2. Navigate to "Settings".
3. Scroll down to the "Shipping" section and find "Branded Tracking".
4. Add your brand color, company URL, company logo and company's support email address.  You may also include a page header and footer. (Note: You may refer to the sample images at the end of this article to see how these settings apply to your branded tracking)
   
   • Company URL - this is the URL to your company's website
   • Primary Brand Color - this is the main color applied to your branded tracking.  For better experience, we recommend setting a dark color on this part.  Setting this to white will result to the texts not being visible since they will be the same color.
   • Company Logo - this is the company logo that will be placed on the top left corner of the branded platform.  It should be transparent logo.
   • Support email - specify the company email address where your customers' enquiries should be received
5. Click "Save".

Step by Step Guide

1. Login to your account.

2. Navigate to "Settings".

3. Scroll down to the "Shipping" section and find "Branded Tracking".

3. Add your brand color, company URL, company logo and company's support email address.  You may also include a page header and footer.

4. Click "Save".

Sample Branded Tracking page: