2025 Christmas Shipping Deadlines

Shipping In Peak Season

To ensure your delivery arrives before Christmas, please ship by the following dates:

12th December 2025 when shipping outside Melbourne, Sydney, Brisbane & Adelaide
15th December 2025 when shipping between Melbourne, Sydney, Brisbane & Adelaide

Important Booking Tips

Allow 48 hours for all pick-ups, particularly in residential or regional areas
Allow an extra 48 hours for deliveries requiring a tail lift
Authority to Leave option wherever possible
Book a premium or overnight service for urgent deliveries

Detailed Holiday Cut Offs

As each carrier and service have different schedules, be sure to check the details listed below where necessary.

Jump to Carrier Specific Cut-Offs

Team Global Express
Aramex
Couriers Please
Allied Express
Northline
Direct Freight Express
Hi-Trans

TGE (Team Global Express)

Please note, freight that cannot be sorted using our automated sortation equipment (as per our fees and surcharges document) will require dispatch one (1) working day earlier.

Permanent Collections

Priority and Standard Road Parcel permanent collections will be suspended (excluding Medical and Government freight sent through our Priority network) from 27 December 2025 to 4 January 2026 inclusive. They will resume on Monday 5 January 2026.

During this period, collections can be booked up to 7 days in advance. Alternatively, you can discuss your requirements with your account manager by 5 December 2025 if you wish for your permanent collections to continue.

All other services will continue as normal.

Permanent Authority to Leave

If you have a permanent ‘Authority to Leave’, please display your holiday trading hours and closed period at your delivery point. This will ensure that your freight is not left unattended until your business reopens.

Aramex

Sydney

# Cut-off dates listed for international deliveries are applicable to shipments sent from Sydney.

Melbourne

# Cut-off dates listed for international deliveries are applicable to shipments sent from Melbourne.

Couriers Please

Allied Express

Northline

Northline’s offices, including Customer Service, will be closed on all public holidays and weekends throughout December 2025 and January 2026.

Please note that during the post-Christmas holiday period, pick-ups and deliveries will continue on all working days and any scheduled on a public holiday will roll to the next working day, as per the standard Transit Schedule.

Should you wish to have your goods delivered prior to Christmas, please refer to the final sending dates below. Please ensure the receiver is able to accept deliveries during this period.

DFE (Direct Freight Express)

Christmas 2025 Delivery Cut-Off Dates

To help ensure your parcels arrive in time for Christmas, we encourage you to send them as early as possible. Please click here to view Pre-Christmas delivery cut-off dates.

29th December 2025 - 9th January 2026 Services

Please be advised that Direct Freight Express will be operating with reduced staffing during this period.

Deliveries

Some destinations may experience 1-2 day delay, and our usual ETA schedule may not be maintained. Impacted destinations include Far North Qld, NT, WA, Tasmania and regional areas not serviced by Direct Freight Express (DFE) directly. This applies to shipments from all origin ports.

Additionally, please ensure the receiver is available to accept deliveries, as many businesses may be closed and home delivery receivers may be on holidays during this festive season, helping you save costs by avoiding redelivery charges.

Pickups

As many businesses operate with reduced capacity or are closed, all scheduled and daily pickups will be temporarily suspended.

If a pickup is required, please select “Book A Pickup” option after logging into your account or contact us at 1300 347 397 (option 2, then option 1) before 2 PM.

Please note that you can also book in your pickup 4 days in advance via your DFE portal.

Direct Freight Express will be closed on public holidays:

Thursday 25th December 2025

Friday 26th December 2025

Thursday 1st January 2026

Direct Freight Express would like to take this opportunity to wish you and your family a Happy and Safe Christmas and New Year.

Hi-Trans

Operational Update: Upcoming Seasonal Plan

Please be advised that we have revised our seasonal operational plan to include Pickups & Deliveries (PUD) on Christmas Eve 24 December. Our interstate linehaul operations are not scheduled to occur that evening so please plan accordingly as interstate freight will be held until linehaul recommences on Monday 29 December.

Our Hi-Trans Express team will be taking a well-deserved break with all our operational sites CLOSED on the dates listed and minimal staff scheduled to work throughout January to ensure business continuity.

Due to the expected number of business closures, we are requesting confirmation advice for pickups or deliveries during the following periods.

Monday 22 December - Requires pickup/delivery confirmation
Tuesday 23 December - Requires pickup/delivery confirmation
Wednesday 24 December - Requires pickup/delivery confirmation
Thursday 25 December - CLOSED for Christmas Day
Friday 26 December - CLOSED for Boxing Day
Monday 29 December - Requires pickup/delivery confirmation
Tuesday 30 December - Requires pickup/delivery confirmation
Wednesday 31 December - Requires pickup/delivery confirmation
Thursday 1 January - CLOSED for New Years Day
Friday 2 January - CLOSED
5 - 9 January - Requires pickup/delivery confirmation
Monday 12 January - Expected Return to Business as Usual
Monday 26 January - CLOSED for Australia Day