2025/26 Christmas & New Year Support Schedule

Reduced Support Schedule

Please note that general technical and operational support is unavailable on weekends and Australian Public Holidays unless arranged at least 24 hours in advance.

  • Christmas Day, Dec 25
  • Boxing Day, Dec 26
  • New Year's Day, Jan 1
  • Australia Day, Jan 26

Support will be provided 10:00 AM – 2:00 PM AEDT on the following dates:

  • December 22 - 24

  • December 29- 31

  • January 2

24/7 Support

Level 1 Technical Support tickets will continue to be processed 24/7 throughout the entire holiday period.

Contact Us

Contact Us anytime 24/7 and we'll be in touch!


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