Reduced Support Schedule

Please note that general technical and operational support is unavailable on weekends and Australian Public Holidays unless arranged at least 24 hours in advance.

• Christmas Day, Dec 25
• Boxing Day, Dec 26
• New Year's Day, Jan 1
• Australia Day, Jan 26

Support for the following dates will be as follows:

• December 24 - 8:00 AM – 2:00 PM AEDT

• December 29- 31 - 10:00 AM – 2:00 PM AEDT  

• January 2 - 10:00 AM – 2:00 PM AEDT

24/7 Support

Level 3 Technical Support tickets will continue to be processed 24/7 throughout the entire holiday period.

Contact Us

Contact Us anytime 24/7 and we'll get in touch with you via email during the support times listed above.