Getting Started

Getting Started with FreightDesk
Welcome to FreightDesk! Please follow these simple instructions to get started. Step by Step 1. Navigate to the FreightExchange homepage 2. Cli...
Thu, 30 Apr, 2020 at 7:03 AM
Can I integrate with FreightExchange?
Integrating with FreightExchange makes automating your logistics a breeze. YES! FreightExchange provides the ability to integrate into eCommerce platfor...
Fri, 21 Feb, 2020 at 3:42 PM
How to configure user permissions
How to configure user permissions Step by step 1. Navigate to My Company Details 2. Click on the "Users" tab 3. Click on button next to ...
Wed, 6 May, 2020 at 2:59 PM
Where is my API Key?
API Keys are needed to set-up integrations. Here's where you can find your API Key on the platform. API Keys are needed to set-up integrations ...
Mon, 31 May, 2021 at 4:19 PM
About User Permissions
Introduction 1. Company Level Permissions Companies can assign the following levels of access permissions to users: One Primary User Multiple Admin ...
Wed, 3 Jun, 2020 at 11:45 AM
Dispatch an Order/Consignment
The Dispatch screens allow warehouse and transport teams to accurately capture the consignment details and print labels and documents Pick screen ...
Wed, 12 Aug, 2020 at 3:10 PM
Monitoring failed API requests
Introduction When you are integrating with our APIs for getting quotes and making bookings you can get requests that fail for various reasons. Whilst we at...
Thu, 11 Jun, 2020 at 1:52 PM
Identifying and fixing address errors
Introduction Most global carriers will not allow users to generate labels if the basic address details are not correct. By default, FreightDesk will not...
Thu, 11 Jun, 2020 at 3:56 PM