FreightExchange HelpDesk

Getting Started 8

• Getting Started with FreightDesk
• Can I integrate with FreightExchange?
• How to configure user permissions
• Where is my API Key?
• About User Permissions

See all 8 articles

Carrier Management 24

• Delivering to PO Boxes
• Connecting a Direct Freight Express (DFE) account
• Connecting an Australia Post or Startrack account
• Change Fuel Surcharges and Taillift/Tailgate Fees
• Set-Up a Carrier or Sub-Contractor

See all 24 articles

Cost Centres 3

• How to use Cost Centres
• How to create and edit cost centres
• Getting quotes & making bookings using cost centres

FreightIQ 3

• FreightIQ Metrics Definitions
• How to use FreightIQ
• Exception Reports

Customised Tracking Pages 1

• Customised Tracking Page

Invoice Reconciliation 6

• Reconcile Paper Invoices - Consignment/Order Line Items
• Reconcile Paper Invoices - Getting Started
• Upload An Itemised Invoice For Reconciliation
• Invoice Reconciliation Definitions
• Commence or Continue Reconciling an Invoice

See all 6 articles

Cancelling a consignment 2

• How to cancel a consignment
• How to change consignment details carriers

Security, Privacy, Compliance and Backups 3

• Backups
• Unauthorised and malicious access attempts
• System logs and error messages

The UAT / Demo System 1

• How do I make a credit card payment in the UAT system?