FreightExchange Help Desk
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SaaS Guide
Getting Started
8
Getting Started with FreightExchange
Can I integrate with FreightExchange?
How to configure user permissions
Where is my API Key?
About User Permissions
View all 8
Carrier Management
28
Courier Rate Uploads
Delivering to PO Boxes
Connecting a Direct Freight Express (DFE) account
Connecting an Australia Post or Startrack account
Change Fuel Surcharges and Taillift/Tailgate Fees
View all 28
Cost Centres
3
How to use Cost Centres for Carrier Selection
How to create and edit cost centres
Getting quotes & making bookings using cost centres
FreightIQ
3
FreightIQ Metrics Definitions
How to use FreightIQ
Exception Reports
Customised Tracking Pages
1
Customised Tracking Page
Invoice Reconciliation
6
Reconcile Paper Invoices - Consignment/Order Line Items
Reconcile Paper Invoices - Getting Started
Upload An Itemised Invoice For Reconciliation
Invoice Reconciliation Definitions
Commence or Continue Reconciling an Invoice
View all 6
Cancelling a consignment
2
How to cancel a consignment
How to change consignment details carriers
Security, Privacy, Compliance and Backups
3
Backups
Unauthorised and malicious access attempts
System logs and error messages
Settings and Configuration
12
Adding a new user to your company login
How can I reset my password?
How to Change your Password
How To Create and Edit Shipper References
How To Manage Company Email Notifications
View all 12
The UAT / Demo System
1
How do I make a credit card payment in the UAT system?