Preparing Your Freight

Packing Instructions for Indestructible Freight
Have you ever wondered why things you buy from a shop have so much packing? It's so they get to you safely in one piece! Overview Your items must ...
Tue, 22 Mar, 2022 at 4:03 PM
Shipping Fluids, Liquids or Wine
Written by FreightExchange Operations Updated over a week ago Are you sending wines or any liquid freight packaged in drums or boxes? To ensure tha...
Fri, 22 Nov, 2019 at 11:31 AM
Preparing Machinery & Equipment For Transit
Instructions on preparing machinery and equipment for transport. Machinery and equipment, whether new or used, is not cheap. Why skimp on packaging...
Fri, 22 Nov, 2019 at 11:47 AM
Why am I being asked for proof of dimensions or photos of my freight?
New Customers For new customers, it's important for us to understand your freight needs. Part of this process is to understand how you package and ...
Fri, 15 Nov, 2019 at 3:38 PM
Freight Over 100cm or Weight Greater Than 30kgs Cannot Travel on Overnight or Air Freight Services
Large freight items generally cannot travel on air freight or air overnight services. Some commercial carriers offer an Overnight Service.  This ove...
Fri, 22 Nov, 2019 at 11:48 AM
Packaging for More Than 15 Loose Cartons/Boxes
If you have booked a shipment containing more than 15 loose cartons/boxes, we suggest for you to either palletise or upgrade to a loose carton carrier. 1....
Fri, 22 Nov, 2019 at 11:49 AM
How to manage frequently shipped items/SKUs - Saved Items
Step by Step Guide Go to My Company Details menu option Click on the Saved Items tab (screenshot below) Click the "+Add item" to add a new SKU...
Wed, 21 Apr, 2021 at 12:09 PM
Can I Get My Labels Faster?
We generate labels automatically for all Trusted Shippers. Here's how to become a member of the club. After your 5th shipment, if you are a Trus...
Mon, 21 Sep, 2020 at 3:39 PM