Settings and Configuration

Adding a new user to your company login
Users have the ability to add/delete users. To create a new user under the same company, refer to the following steps: Go to My Company Details. Clic...
Mon, 4 Jul, 2022 at 4:25 PM
How can I reset my password?
If your email has been registered but you have forgotten your password, we can send you a temporary password. Navigate to the Login PageĀ  Click Forgot...
Mon, 4 Jul, 2022 at 4:54 PM
How to Change your Password
How to Change your Password Click on your user settings on the right-hand corner menu and choose My Account Details. Tick the box to change the pa...
Mon, 4 Jul, 2022 at 4:52 PM
How To Create and Edit Shipper References
How to create and edit shipper references in FreightDesk Navigate to the My Company Details Click on the Company Details tab Check the "Allow entry...
Wed, 21 Apr, 2021 at 11:15 AM
How To Manage Company Email Notifications
For Company Administrators A Step by Step Guide Navigate to My Company Details Click the Users tab Change User Notifications Fre...
Fri, 22 Nov, 2019 at 12:37 PM
How to Manage My Account Details
Introduction The My Account Details screens give you access to change your: Phone Number Password Notification Preferences Payment Preferences and you...
Wed, 13 Jan, 2021 at 3:46 PM
How To Manage Users
FreightDesk provides functionality to manage users. You can add, remove and change user permissions. Here's how: Managing Users The system ...
Fri, 1 Jul, 2022 at 11:27 AM
How To Manage Your Email Notifications
How to manage your email notifications A Step by Step Guide Navigate to My Account Details Change the Notifications section as required
Thu, 3 Oct, 2019 at 12:22 PM
How to request your Auspost or Startrack API key
Step by step guide on requesting an API key for your Startrack account Navigate to If you do not already have one, ...
Tue, 11 May, 2021 at 11:12 AM
List of Country Codes
FreightExchange uses the standard ISO codes throughout the system. You may refer to this link for further information:
Wed, 1 Jul, 2020 at 1:26 PM