TNT (FedEx) – Connect Your Account

One of the key features of FreightExchange is the ability for customers to bring their own carrier accounts to the platform. If you have an existing account and rates with TNT(FedEx), you can easily bring your own accounts across to FreightExchange to receive quotes, print labels and book and track shipments along side our other broker carriers.


TABLE OF CONTENTS


Part 1: Get your Account Details

  1. Login to the TNT portal using this link.
  2. Access My Accounts. And under the drop-down you will find your account number. Select the Account Number and click on search it will display the name and address of the Account.
  3. Below details will be required to connect your TNT account with FreightExchange


Account NumberAccount Number provided by TNT
PrefixDownload a label generated by TNT and enter the first 3 characters from the Connote Number
Sender CodeFreightExchange will update the Sender Code once received from TNT
Label CodeThis is the unique code which will assist in tracking the shipments under your account. FreightExchange will update the Label Code once we receive it from TNT


To enable Tracking, FreightExchange will request TNT to start sending the tracking details for your shipments to FreightExchange.


For Label Code

This must be generated manually by referring to the Prefix, using the following conversion:

  • A = 10
  • B = 11
  • Z = 35

Example 1: Prefix XOT

  • X = 33
  • O = 24
  • T = 29
    → Label Code = 332429

Example 2: Prefix ABC

  • A = 10
  • B = 11
  • C = 12
    → Label Code = 101112


Once all three fields (Prefix, Sender Code, and Label Code) have been entered, save the configuration. The status will then show as “Awaiting Carrier”.


Please email our team at ops@freightexchange.com to enable it.


Once the status is updated to “Connected”, you will be able to proceed with the next steps, including adding zones, rates, transit times, and testing.



Verification

After completing all the steps above, it is important to perform a test booking and send the labels to the carrier for verification.

To do this:

  • Create a test booking using TNT from your account
  • Dispatch the booking for a future pickup date
  • Download the shipping labels
  • Send the labels to your account manager for verification


Example email:


Hi there,


Thanks for the details. We have successfully integrated our account and made a test consignment booking: XXXXX


Please assist to verify the attached labels. 
And, please cancel the test consignment and Pickup Booking XXXXX for the consignment.


Thanks.

Part 2: Set-up your BYO Carrier Account in FreightExchange

Follow the instructions in our How To Connect Your BYO Carrier Accounts help article.

Once all the above steps are done, you can proceed to book your shipments without your rates being loaded.


If you prefer to upload your own rates, you can download your TNT rate card and upload it directly into your FreightExchange account. 


See Manage BYO Carrier Zones, Transit Times, & Rate Cards


How To Find Your TNT Rate Card 

Step by Step Instructions

  1. Log in to the Fedex website > Pricing > "Rate Card"
  2. Complete the Online Rate Card Request form.
    • In the Account Number field, choose the account number from the dropdown.




Need help with setup?

If you’d like assistance configuring your carrier account or uploading rate cards, our team can help complete this for you as a one-time configuration service.


You can reach us at sales@freightexchange.com.au and we’ll be happy to assist.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article