If you have an existing account and rates with Allied Express, you can easily bring your own accounts across to FreightExchange to receive quotes, print labels and book and track shipments along side our other broker carriers. 

Part 1: Connect Your Allied Express Account to FreightExchange 

To connect your Allied Express account to FreightExchange, we first need Allied Express to link your account to the FreightExchange group.

Step 1: Gather Your Account Details

Contact your Allied Express account manager (or log in to your Allied Express account) and have the following ready:

• Your Account Code (6-digit code)
• Your Account Prefix (the first 3 letters or numbers of your consignments/dockets)

Step 2: Request Access to the FreightExchange Group

Send the following email to have your account linked to FreightExchange:

To: client.Integrations@alliedexpress.com.au

Email Template

Dear Allied Express Account Manager,

I am setting up an integration in the FreightExchange system and would like to request the following details:

• Account Code: [Your 6-digit code]
• Account Prefix: [Your 3-digit code]
• Suffix Length: 3
• Default Length: 9
• Prefix Length: 3
• Allied Rep: [xx@alliedexpress.com.au]
• Customer: [Your Company Name]
• System: FreightExchange
• Estimated Start Date: [Insert Start Date]

Please also confirm once our account has been added to the FreightExchange group.

Kind regards,
[Your Name]

Step 3: Prepare Your Carrier Information

While Allied Express processes the request, please have the following ready to help complete setup:

A. Your Account Manager’s Contact Details
Please provide:

• Email address
• Phone number

We may need these during testing.

B. Your Carrier Contract Information
Have the following available:

• Rates and services
• Carrier zone chart
• Service restrictions
• Additional fees and charges

This helps ensure your carrier configuration is set up accurately.

What Happens Next?

Once Allied Express confirms your account has been linked, we can proceed with testing and finalise your integration.

Part 2: Set-up your Carrier Account 

Follow the instructions on our How To Connect Your BYO Carrier Accounts help article. 

Once all the above steps are done, you can proceed to book your shipments without your rates being loaded.

If you prefer to upload your own rates, you can upload your rate card directly into your FreightExchange account. 

See Manage BYO Carrier Zones, Transit Times, & Rate Cards

Part 3: Test Bookings

Once you have completed the setup, perform test bookings to confirm your configuration is correct.

To do this:

• Run sample quotes and check that the rates returned by the system are correct.
• Review the generated labels and have them signed off by your account manager.
• Confirm with your account manager that the test bookings were received as expected in their system.

This validation helps ensure your setup is working correctly before processing live bookings.

Need help with setup?