If you have an existing account and rates with Team Global Express (TGE), you can easily bring your own accounts across to FreightExchange to receive quotes, print labels and book and track shipments along side our other broker carriers.
Part 1: Get your TGE Account details
Contact your TGE account manager/s and request that they share with you all of the account and service details listed below. In order to complete this process you will require full details of your TGE account including:
| Account Number/s | Team Global Express account number/s |
| Tracking Prefix/s | The tracking number prefix for each of your account/s |
| Service Code/s | The list of the service codes you wish to configure for each account |
| Label Service Code/s | Label service codes, must be provided for each account |
| Business Unit Service Code/s | Business unit service code/s, must be provided for each account |
| Product Code/s | Product code/s, must be provided for each account |
| Connote & SSCC Counters | Counters used for label barcodes |
For the Connotes and SSCC Counters, you will have to complete this form and TGE will provide you with the information: Connote/SSCC Range Request
How to Complete the Connote/SSCC Range Request:
1. Is this Request a New Range or Replenishment?
Select either:
> New Range — if requesting a new connote range
> Range Replenishment — if requesting additional connote numbers for an existing range
For New Range Requests, complete the following fields:
2. Company Name
> Provide the company name associated with your account.
3. Select the Team Global Express business unit the connote range is required for
> Select the correct TGE service/business unit.
4. Provide your account number for the business unit you have selected
> Enter the account number.
5. Are you using MyTeamGE APIs?
> Select Yes.
6. Notes
> This field can usually be left blank. Typically used for replenishment requests or additional instructions.
7. Provide your Trading Partner or Platform Partner name
> Enter: FREIGHTEXCHANGE
8. Please advise email address to return the range details to
> the email address to receive the information
Part 2: Set-up your Carrier Account
Follow the instructions on our How To Connect Your BYO Carrier Accounts help article. Once all the above steps are done, you can proceed to book your shipments without your rates being loaded.
If you prefer to upload your own rates, you can upload your rate card directly into your FreightExchange account. See Manage BYO Carrier Zones, Transit Times, & Rate Cards
Part 3: Test Bookings
Once you have completed the setup, perform test bookings to confirm your configuration is correct.
To do this:
- Run sample quotes and check that the rates returned by the system are correct.
- Review the generated labels and have them signed off by your account manager.
- Confirm with your account manager that the test bookings were received as expected in their system.
This validation helps ensure your setup is working correctly before processing live bookings.
Need help with setup?
If you’d like assistance configuring your carrier account or uploading rate cards, our team can help with the setup on your behalf. Please note this is available as a one-time configuration service (fee applies).
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