How to connect your Auspost or Startrack account : FreightExchange Help Desk

How to Connect Your Australia Post and/or Startrack Account

If you have an existing account and rates with Australia Post and/or Startrack you can easily bring your own accounts across to FreightExchange to receive quotes, print labels and book and track shipments along side our other broker carriers.

TABLE OF CONTENTS

Part 1: Get your AusPost and/or Startrack API Key
Part 2: Set-up your AusPost & Startrack Account in FreightExchange

Part 1: Get your AusPost and/or Startrack API Key

Navigate to https://developers.auspost.com.au/apis/st-registration
Sign-up and login to the Australia Post Developers Centre
Register for a Shipping & Tracking API Key
Once complete, Australia Post will send your API key & Password

Part 2: Set-up your AusPost & Startrack Account in FreightExchange

Navigate to Carriers & Accounts
Click +Add New

Select AusPost or Startrack from the Carrier drop list
Complete all relevant details (note the details required for these carriers are the same but you will need to add them separately).

Field	Instructions
Display Name	You can name this carrier whatever makes sense to your business.
Services	Select some or all of the available services.
Account Owner	If you have activated Child Accounts, you can select the relevant Account Owner for each carrier.
Currency	You can select the right currency for your business and all prices will display in that currency for the carrier you are setting up.
Cancellation Email	Include the best contact email address for your carrier account so that your team and our operations team can request shipment cancellations.
Dedupe Rates	If there are multiple services for a carrier and you prefer to return the most suitable and cheapest service only then set dedupe as true.
Configurations	Account Number: AusPost or Startrack Account Number Username: AusPost Account Username Password: Auspost Account Password

Once you click save, you will see AusPost in your list of carriers with the status Awaiting Carrier. There are three statuses to look out for:

Status	Description
Details Needed	You have not entered all the details needed to activate the carrier. Click on Details Needed to open the pop up and complete the required details.
Awaiting Carrier	All of the carrier details have been sent to the carrier and we are waiting on the carrier to activate your shipping & tracking API integration request.
Shipping	You are set up and good to go. You can start shipping on your carrier account.

Once all the above steps are done, you can proceed to book your shipments with AusPost and/or Startrack without any rates being loaded. If you would prefer to upload your rates, then please share the rate card with [email protected].