Connecting your Team Global Express/TGE accounts

Introduction

This article describes the steps to be taken to connect your Team Global Express (TGE) account to FreightExchange. Once this process is complete you will be able to create & track shipments using your Team Global Express (TGE) account.

Step by Step Guide

1. Contact your TGE account manager/s and request that they share with you all of the account and service details listed below.

2. Forward the information via email to ops@freightexchange.com.au

3. We will connect with the TGE tech team to configure and test your integration

4. We will send you a confirmation when your BYO carrier integration is ready to go

TGE Account & Service Required

In order to complete this process you will require full details of your TGE account including:


Field NameDescriptionFormat & Examples
Account Number/sTeam Global Express account number/sYour 6 digit account number/s, typically found on your invoices and rate cards.
Tracking Prefix/sThe tracking number prefix for each of your account/s4 characters. For example ABCD.

If in doubt, look at a recent tracking number and quote the first four letters/numbers of that tracking number.

You may have different tracking prefixes for different accounts.
Service Code/sThe list of the service codes you wish to configure for each accountRefer to the Service Code column in the MyTeamGE Services file attached below
Label Service Code/sLabel service codes, must be provided for each accountRefer to the Label Servce Code column in the MyTeamGE Services file attached below
Business Unit Service Code/sBusiness unit service code/s, must be provided for each accountRefer to the Business Unit Service Code column in the MyTeamGE Services file attached below
Product Code/sProduct code/s, must be provided for each accountRefer to the Product Code column in the MyTeamGE Services file attached below.



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