So we can assign the carrier at the right price, it's important you know the accurate weight and dimensions of your freight.
Be sure to ask the sender for this information before you get a quote.
Also, be sure to get a quote INCLUDING all packaging.
That said, sometimes you really cannot weigh or measure your freight. In this instance, you may incur extra fees.
The carrier will take your item back into the depot for measurement, and we will be notified if the dimensions were incorrect. We will then send through an updated invoice through email (Payment via Bank Transfer or Credit Card), requesting you to make payment for the additional charges.