Why do I need accurate weight and dimensions?

To avoid incurring extra charges and delays because the carrier allocated the wrong vehicle, it is important to provide us with the accurate weight and dimensions of your packaged freight.

How do I measure my freight?

Be sure to measure the freight from the widest point to the highest point INCLUDING all packaging or pallets.

How do I measure my freight?

Inaccurate weights and dimensions

Sometimes you don't have the right equipment to accurately weigh or measure your freight.

For billing and safety purposes, all carriers weigh and measure the dimensions of your freight in the depot. The carrier passes on this information on your invoice.

If your weights or dimensions are inaccurate you may incur additional charges. We will then send through an updated invoice through email (Payment via Bank Transfer or Credit Card), requesting you to make payment for the additional charges.