The invoice reconciliation screens have a number of filters and statuses. Here we list out the definitions for each of them.

Processing Result Definitions

Overcharge
When the gross billed amount is greater than the expected billed amount.

Job Not Found
An Invoice Transaction line item has been loaded but is not matched to a job

No job costs
There can several reasons for this Processing Result.

  1. The carrier allocated to do the job is different to the carrier that is invoicing for the job. 
  2. There are literally no costs associated with this job in the system, potentially in error.

Undercharge
The gross billed amount is less than the expected billed amount

Correct
The gross billed amount = the expected billed amount, plus or minus the defined margin for error.

Duplicate
A duplicate invoice amount has been recorded against a consignment either on this invoice or a prior invoice.

Extra Cost
An additional invoice line item has been recorded against a consignment that is not a duplicate. For example: if one line item is for $20 and the second is for $10, the $10 will be defined as an extra cost.

Extra costs can relate to the invoice being reconciled, or a prior invoice.

Manual
If a line item isn't in the upload file, items can be manually entered.

Reconciliation Resolution Values and Definitions

OK
The amount billed by the carrier matched (within allowed tolerances) what was expected

Write Off
The amount billed exceeded what was expected but we have accepted this.

Credit Received
The amount billed exceeded what was expected, this was disputed with the carrier and a credit has been received.

Dispute Rejected
The amount billed exceeded what was expected, this was disputed with the carrier who have declined the credit.

Accrued
The amount billed was less than expected but we expect to be billed for some or all of the difference in the future.

Taken
The amount billed was less than expected and we do not expect to be billed for the difference meaning the under-billing is taken to the bottom line.