If you are estimating or guessing the dimensions and weight of your items, additional charges for discrepancies may apply.
Written by FreightExchange Operations
Updated over a week ago

If you guess the weight and dimensions of your items, you may incur extra fees.

The carrier will take your item back into the depot for measurement, and we will be notified if the provided dimensions were incorrect. We will then send through an updated invoice through email (Payment via Bank Transfer or Credit Card), requesting you to make payment for the additional charges.