Do you operate a business from home? Residential addresses attract a residential pick up/delivery fee for many reasons.
Written by FreightExchange Operations
Updated over a week ago

There are a number of reasons.

Access: residential addresses cannot always be accessed by large trucks, therefore our carriers need to switch vehicles to pick-up or deliver your items. This adds to the cost.

Futile pick-ups/deliveries: if the driver goes to your address and cannot pickup or deliver your items because there’s nobody home then this adds to the cost.